Contact Us

Can’t find an answer in any of our FAQs? Someone in our customer service team will be able to assist.

Our chatbot HotBrain is always accessible, simply click the Just Hotter icon in the bottom right of your screen to open a chat. If you need further assistance, our customer service team is available 9am - 5pm (GMT), Monday through Friday. 

Alternatively, you can email us at customer@justhotter.com. We are available 8am - 7pm (UK) and will reply ASAP.

Please note, we're unavailable by telephone.

Looking to submit a return? 

To see our returns policy and submit a return, please visit the Shipping & Returns page.